Shipping policy
Last updated August 08. 2024
This Shipping Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://whimzypet.com/policies/terms-of-service
Please carefully review our Shipping Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer free shipping for orders within the mainland U.S.
For international shipping or delivery to other regions, additional fees may apply. Please contact us at info@whimzypet.com if you require international shipping services.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
- United States
- Canada
- Australia
- United Kingdom
- Finland
- France
- Germany
- Ireland
- Italy
- Netherlands
- Sweden
- Spain
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
if you have questions about returns, please review our Return Policy: https://whimzypet.com/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: info@whimzypet.com